Reservation of Taxicab

Presently, there are three methods for ordering taxicab being the Call Center 600535353 which delivers all the calls received and related to reservation of silver vehicles and distributes the same to taxicabs, smart service and the taxis operating on roads.

Call Center 600535353

The Call Center 600535353 receives all calls related to reservation of taxicabs and distributes the same to taxicabs based on geographical information systems, GPS. So that the nearest vehicle to the client is specified and the client shall be informed by an SMS covering the number of the taxi and the information needed for contacting the driver, in addition to receiving calls related to complains, lost items and other inquiries.

Smart Service :
ITC, Transportation Department, floated new application which allows the public to reserve taxicabs through smart systems without the need to call any communication center’s employee, thus aiming at upgrading and enhancing the quality of transportation service by taxicabs in the capital, Abu Dhabi. As such, the users of i- phone, i-pad and i-pad “Touch” can load this smart application through “Apple Store” then the service can be activated through entering the name of the user and his/her mobile telephone number and thus the client will receive an identification message of four digits confirming his/her participation in the service.
An additional sum of Dhs. 6.5 shall be charged against the smart application service that was admired by a large number of the public. It includes meter charges for the period from 06.00 a.m. to 10.00 p.m. and for evening time from 10.00 p.m. to 06.00 a.m.
The new application will contribute in saving time and effort to the Emirate of Abu Dhabi inhabitants and visitors using taxicab reservation services. As such, the customer can order a taxicab easily through pushing one button, hence specifying his location through GPS without the need to write any details or data. Accordingly, the nearest taxicab to such customer will be identified and the customer will be informed, through SMS, containing the taxicab number, the Call Center related to the driver and the estimated timing of the vehicle’s arrival.
Further, and through the same application, the customer can cancel such reservation without any additional charges, in addition to being aware of all the reservation made earlier by the customer, and the issues related to complaints, lost items and other inquiries.

To download the application:

Taxicab Fare
Subject to decision of ITC, it was resolved to update the taxicab fare in the Emirate of Abu Dhabi as stated below:
Day time – 06.00 a.m. to 10.00 p.m. AED
Flagfall 5.00
Every 1 Km 1.82
Every minutes of waiting 0.50
Minimum trip Fare 12
Booking fees 4.00
Night Time – 10.00 p.m. to 06.00 a.m. AED
Flagfall 5.50
Every 1 Km 1.82
Every minutes of waiting 0.50
Minimum trip Fare 12
Booking fees 5.00
   
Flagfall from Airport or events AED
Small vehicles 20
Large vehicles 25
Every Km 1.82
Every minute of waiting 0.50
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