Achievements

ISO 9001:2015 Certificate

Tawasul Transport has been awarded ISO 9001:2015 Certificate by QA International. Certificate issued on 17th October 2017

Operational Performance Indicators 2017

Tawasul Transport obtained the first position in the TransAD. performance results for the second quarter at 2017.

Operational Performance Indicators 2016

Tawasul Transport Company achieved top positionin the operational performance as a result of the TransAD center for the four quarters of the 2016 between (6) companies in the performance result indicators of the TransAD in Abu Dhabi.

Operational Performance Indicators 2015

Tawasul Transport Company achieved the 1st in the operational performance as a result of the TransAD center for the four quarters of the years 2014 and 2015 between (6) companies in the performance result indicators of the TransAD in Abu Dhabi.

Operational Performance Indicators 2014

Tawasul Transport Company achieved the 1st in the operational performance as a result of the TransAD center for 2014 in full.

Tawasul Transport Company achieved through 2012/2013 the best recognition results in performance among the other franchise companies operating the taxicabs in the Emirate of Abu Dhabi, and the :Company won the first place in the following fields

 Operational Performance Indicators 2013

Tawasul Transport Company held the second place in the outcome of operational performance indicators of TransAD for the first quarter of 2013, first place for the second quarter of 2013, and the second place for the third quarter of the same year

  Highest Rate of Trips-Western Region and People With Special Needs in 2013

The Company achieved the highest rate of trips in a single day in the Western Region from September up to December 2013 and the company performed the highest number of trips for people with special needs during a period of five months on 2013

 Best rating of Drivers Respond to reservation requests served through the Call Center in 2013

The Company held the highest rate of drivers respond to reservation requests served through the Call Center during 2013

2012 First Place: The Mystery Shopper

Tawasul Transport Company held the first place among the franchise companies during the third and fourth quarters respectively, of 2012 when the Company was honored by TransAD

2012 First Place: Measuring Drivers Satisfaction and Public satisfaction

Tawasul Transport Company came first among the franchise companies in the "Measuring Drivers Satisfaction" and "Measuring Public Satisfaction" which was conducted by “ARA RESEARCH AND CONSULTANCY”, on 25 December 2012 under the supervision of TransAD  

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